Unwrapping Wraparound: Innovations in Care Coordination
This monthly podcast explores the people, practices, and ideas shaping Wraparound and care coordination. Through interviews, reflections, and skill-focused discussions, this engaging podcast features conversations with national leaders, practitioners, family partners, and researchers as they unpack lessons from the field, examine implementation and workforce challenges, highlight innovation, and share practical skills listeners can bring back to their own communities to better support children and youth with complex needs and their families. Whether you’re new to this work or have been part of the systems of care community for years, join us each month to deepen your understanding of effective Wraparound care coordination.
Unwrapping Wraparound is hosted by Kim Coviello and Conan Green and produced by Nic Handley, Jacob Whiteford, and Kaitlyn Decker of Innovations Institute at the UConn School of Social Work as part of our commitment to strengthening systems of care through research, training, and technical assistance.
New Unwrapping Wraparound episodes drop the fourth Wednesday of each month! Make sure you're subscribed to the TA Telegram and following us on Bluesky, Facebook, Instagram, and LinkedIn to receive updates!
Wraparound at Innovations Institute
Learn more about the model Wraparound, the National Wraparound Implementation Center, and the National Wraparound Initiative.
Episodes
Episode 1 – Research, Practice & the Future of Wraparound with Dr. Eric Bruns: In this episode of Unwrapping Wraparound: Innovations in Care Coordination, Covi and Conan sit down with Dr. Eric Bruns, a leading researcher and pioneer in Wraparound implementation and evaluation. Together, they discuss Eric’s journey from frontline care coordination to national research leadership, the development of Wraparound fidelity tools, and what data and experience tell us about the future of care coordination. The conversation explores Wraparound as a system-level intervention, the value of community-based care, workforce and funding challenges, and why family-driven approaches remain central to improving outcomes for children, youth, and families with complex needs.
Introduction: Join hosts Kim Coviello (Covi) and Conan Green as they introduce Unwrapping Wraparound: Innovations in Care Coordination. In this brief introduction, they share their vision for the podcast, why Wraparound and care coordination matter, and what listeners can expect from future conversations — including expert interviews, real-world stories, and practical skill-building segments for the care coordination workforce. A great starting point for anyone passionate about Wraparound, care coordination, and strengthening systems of care.
Together, we unpack what Wraparound means by sharing stories, lessons learned, and big ideas about how this approach centers family voice, strengthens care coordination, and drives real systems change.
– Kim 'Covi' Coviello
Assistant Director, National Wraparound Implementation Center
One of the pieces of magic for me in Wraparound and care coordination is when you see it really work and you have practitioners that are doing it and they can feel the difference...that's infectious.
– Conan Green
Lead Training Specialist, FOCUS Care Coordination
Care Coordination Field Guide: Skills on the Go
Between the monthly Unwrapping Wraparound feature episodes, this short-form companion delivers brief, skill-focused episodes for busy care coordination professionals and system partners on the second Wednesday of each month. Each installment focuses on one essential care coordination skill, offering clear, actionable steps you can apply immediately in your work.
Check back for the first CCFG Short on Wednesday, March 11!
Meet Your Hosts
Kim Coviello (i.e., Covi), Assistant Director of the National Wraparound Implementation Center, has spent over 25 years championing Wraparound and helping systems better support youth and families. She oversees national training, coaching, and technical assistance efforts focused on Wraparound and care coordination.
Conan Green is the Lead Training Specialist for FOCUS Care Coordination. With more than two decades of experience as a Wraparound facilitator, supervisor, national trainer, and coach, Conan's professional philosophy centers on empowering individuals and communities to foster emotional, physical, and spiritual well-being.
Nic Handley is a Senior Program Specialist supporting national training and technical assistance initiatives across Innovations Institute. She’s known for bringing curiosity, creativity, and a bit of organizational magic to complex projects.
Jake Whiteford, Lead Instructional Developer, designs accessible learning experiences for professionals. Bringing an instructional design lens to Wraparound, he helps translate complex concepts into clear, engaging conversations and tools.
Kaitlyn Decker, an Educational Program Assistant, records, edits, and produces multimedia projects, including interviews, training scenarios, promotional content, and educational videos. Her work helps to bring learning experiences and storytelling to life across Innovations.
The views, information, and opinions expressed by individuals in the episodes are their own and do not necessarily represent those of Innovations Institute. Unwrapping Wraparound Podcast: Innovations in Care Coordination is the intellectual property of Innovations Institute, reproduction without permission is prohibited.